Blog

Introducing Emma, our new customer support guru

by Emma van der Maas, Customer Support Manager, Sharesight | Aug 26th 2015

Hi, I’m Emma, a Dutch customer support guru-to-be with experience as a new school customer support manager (at a Sydney-based travel agency) and old school marketing (at a newspaper in The Netherlands).

I am excited to start my new role with Sharesight as I feel that, with the help of the Sharesight team, I can truly live up to expectation of being a Sharesight support guru. There is so much to learn, but the willingness of the Sharesight team to share their knowledge during my first week has felt like I’ve joined a family rather than a company.

Emma - featured

I never imagined working for a Fintech company. Prior to joining Sharesight, I thought investing was something only done by the very wealthy, or by financial professionals. However I’ve quickly realized that the Sharesight team makes investing available for everyone. Financial democracy!

I very much appreciate that Sharesight loves to disrupt by offering a new and fresh solution -- this matches my solution-oriented personality. I very much look forward to making a difference in Customer Support and learning and absorbing all the knowledge that is within the Sharesight team. Feel free to connect with me on LinkedIn. I am happy to connect to talk Fintech, travelling or basketball.

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We explain the difference between time and money-weighted returns, and why Sharesight uses the money-weighted method to track portfolio performance.

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